Return & Exchange Policy
We value your satisfaction and aim to make returns and exchanges as simple as possible. Please review our guidelines below:
Eligibility for Return/Exchange
- Timeframe:
- Items purchased from our online store may be returned for a full refund within 7 days of the original purchase date or exchanged within 30 days of purchase.
- Exclusions: Non-returnable items:
- Personalized, custom-made, or made-to-order items are not eligible for return or exchange unless due to a manufacturer defect or shipping error.
- All sale items are non-returnable and cannot be exchanged.
Condition of Merchandise
- Items must be in new, unused, and unworn condition with all original tags, packaging, and labels intact.
Proof of Purchase
- A valid sales receipt or proof of purchase is required to process returns or exchanges. Unfortunately, we cannot proceed without it.
Refunds
- Refunds will be issued in the same currency and via the original payment method used during purchase.
- Shipping fees are non-refundable.
Exclusions
- Personalized, custom-made, or made-to-order items are excluded from returns or exchanges unless there is a manufacturer defect or shipping error.
For any questions or assistance, please contact our customer service team EP YAYING
Welcome to EPYAYING American Dream boutiqueFeel the beauty of Chinese fashion and the power of Chinese culture
|shop address|
E103 Boutique Avenue, American Dream Super Shopping and Entertainment Center, New Jersey
|shop phone|
+1551-285-6398