Refund & Exchange Policy

(Online store only)

We value your satisfaction and aim to make returns and exchanges as simple as possible. Please review our guidelines below.
Title

Last updated: Jan 2025

1. General

2. Damages and Issues

3. Exchanges

4. Refunds

5. Proof of Purchase

1. general

Items purchased from our online store are eligible for a full refund within 7 days of the original purchase date or for an exchange within 30 days of purchase.

 

Non-returnable items include:

  • Personalized, custom-made, or made-to-order items (unless due to a manufacturer defect or shipping error).
  • All sale items (non-returnable and non-exchangeable).

2. damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

3. exchanges

Exchanges can be processed within 30 days of purchase, provided the item is in new, unused, and unworn condition with all original tags, packaging, and labels intact.Please ensure you have the original proof of purchase (sales receipt) to process the exchange.

4. refunds

Refunds will be issued in the same currency and to the original payment method used for the purchase.

 

Shipping fees are non-refundable, and items must meet the return/exchange conditions (new, unused, and with all original packaging/labels).Refunds will be issued in the same currency and to the original payment method used for the purchase.

 

Shipping fees are non-refundable, and items must meet the return/exchange conditions (new, unused, and with all original packaging/labels).

5. proof of purchase

A valid sales receipt or proof of purchase is required to process any return, exchange, or refund. We cannot proceed without it.

Welcome to EP YAYING American Dream boutique. Feel the beauty of Chinese fashion and the power of Chinese culture

｜shop address｜

E103 Boutique Avenue, American Dream Super Shopping and Entertainment Center, New Jersey

 

｜shop phone｜

+1551-285-6398